Frequently Asked Questions

What is Iontophoresis Machine?

Iontophoresis is a natural treatment that has been around for decades and has proven to treat the majority of the patients with palmar and plantar hyperhidrosis (excessive sweating of hands & feet).

This treatment utilizes mild electrical current to treat excessive sweating, which interferes directly with sweat glands just below the outer layer of the skin.

Does this device really works?

Raynatics’ Iontophoresis Machine has effectively proven to help more than 300 users around the world, in just 7-10 days of treatment with everlasting results.

Be your own judge and check out our reviews from  satisfied customers

What are the unique safety features?

The iontophoresis machine, characterized by a natural treating element, uses minimal current for the treatment process. With the device operating on an external power source (portable usage), risk of electrical power surged is eliminated.

Raynatics built-in “anti-shock” feature also cuts off current flow almost instantaneously to “0” value upon resurfacing of the treated region (hands/feet). The electrical current will only ascend back to its preset current when the user re-submerges back for treatment.

Is this device suitable for me?

Certains conditions or factors can cause adverse effects when using the machine. For your own safety, please:

Do not use this device during pregnancy.
Do not use this device for children under 12 years of age.
Do not use this device if you have metallic implants within the current path (arm or leg).
Do not use this device if you have a suspected or diagnosed heart problems or epilepsy.
Do not use this device if you suffer from cancer or if you are electrically sensitive.
Do not use this device with metallic jewellery around hands and feet.
Do not use this device if you have any skin damage or open wounds.
Do not use this device if you have abnormally sensitive skin (e.g. Herpes).

Are there any side effects?

Some users may experience skin peeling, which is only seasonal. This is a good indication that the device is doing its work in rejecting sweating glands to acquire dry hands and feet!

What voltage should I set on the Controller?

Users are advised to treat on a maximum tolerable range to fully optimize the treatment process. This can be done by slowly adjusting the Controller, while experimenting to a voltage value that is comfortable yet feeling a “tingling” sensation.

*The maximum tolerable range may differs from both palms / feet due to a thicker calluses built up on either.

How long should a session be?

Recommended: 30 minutes per session. Depending on severity, users may extend the session up to 60 minutes to optimize the process.

*Note: please swap polarity upon half the treatment’s duration.

What’s polarity and how to swap it?

Polarity is the flow of the current. Swapping it upon half the treatment’s duration is important in optimizing the treatment process. To proceed, simply ensure that the treated region (palms/feet) are lifted away from the electrode plate. Unplug the crocodile cable and clip them back in the opposite electrode strips as they were before.

How many sessions per day?

User can do up to more than 1 session a day. However, it is not advisable to go anything above 2 sessions.

What solvent to use?

Tap water contains enough minerals, which allows iontophoresis treatment to work. Hence, filtered/distilled water should not be used, as electrical conductivity relies on dissolved salts and minerals which are naturally occurring in Tap water.

I feel like I’m sweating a little more upon usage. Is this normal?

You may experience sweating even after the first few treatments. As the duration of treatment depends on severity, results will gradually be evident after a few more sessions.

What if I don’t feel any “tingling” sensations even at maximum voltage range?
Case 1: Higher skin’s resistance

Soak the treated region (palms/feet) in warm water for at least 10 minutes. During the soak and after, rub palms/feet hardly and intermediately and repeat the entire process till skin resistance is reduced.

Case 2: Iontophoresis treatment works best when user are sweating

Sweaty glands has a high concentration of (Na+) which allows ionization to take place during the treatment process. During a comfortable setting, patient with ‘mild’ hyperthyroidism may experience this situation. Thus, iontophoresis may take a longer time to take its effect in this particular case

Can I use my own cloth?

Please refrain from using a different type of cloth and materials, as the provided microfiber cloth is best suited to facilitate the optimization of iontophoresis.